At coterie, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains how we handle deliveries, processing times, and related information for orders placed through our website or affiliate links.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- During peak seasons or promotional events, processing times may take slightly longer.
2. Shipping Methods & Delivery Time
We work with trusted carriers to ensure timely delivery. Estimated delivery times:
- Standard Shipping: 5–10 business days (within [your country/region])
- Expedited Shipping: 2–5 business days (additional fees may apply)
- International Shipping: 7–20 business days, depending on destination and customs regulations
Note: Delivery times are estimates and may vary due to external factors such as weather, holidays, or courier delays.
3. Shipping Fees
- Shipping costs are calculated at checkout based on your location and chosen delivery method.
- Free shipping may be offered on select products or promotions.
4. Affiliate Products
As part of the Associates Program and other affiliate programs, some of the products featured on our website are sold and shipped directly by third-party retailers. In such cases:
- Shipping rates, times, and policies are determined by the retailer.
- Please review the shipping details on the retailer’s product page before purchase.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number by email (if applicable). You can use this number to check the delivery status online.
6. Shipping Restrictions
- Some perishable items may not be available for international shipping.
- We cannot ship to P.O. boxes or restricted regions where carriers are unable to deliver.
7. Damaged or Lost Packages
- If your package arrives damaged, please contact us within 7 days with photos of the product and packaging.
- For lost packages, we will work with the carrier to resolve the issue as quickly as possible.